Warranty & Service
Why do you need a warranty?
Semler Homes is proud to partner with 2-10 Home Buyers Warranty (2-10 HBW) for any maintenance work that needs to be done after the customer takes possession of their home. It is normal within the first year of home-ownership that a home will experience changes in moisture equilibrium in wood and other construction materials. Due to the possibility of these circumstances occurring, we want to ensure that any repairs, and our customers are taken care of.
How do I submit a warranty request?
For customers that have closed on their Semler home, go to 2-10.com and select 'Sign-In.' If you are a first time user, choose 'Register/Create Account,' under 'Homeowner' choose 'Register my Service Agreement' to register your warranty. Once you have signed in click 'Front Line Requests' to submit your warranty service requests. You may also choose to submit by email at firstname.lastname@example.org.
By maintaining your home properly, you will enjoy it more and contribute to the total quality and beauty of your neighborhood. Our manual covers the following areas:
1. Air conditioning
2. Heating system
3. Gas Shut-Offs
5. Sewer Stoppage
6. Floor Covering
7. Building Material Expansion and Contraction
8. Painting and Staining
9. Door Locks
11. Counter Tops
14. Garage Overhead Door
Below are a few tips that will help reduce the humidity level inside your home;
- Increase ventilation by adjusting your air exchanger fan
- Turn on bathroom exhaust fans
- Turn on ceiling of free standing circulating fans
- Crack open doors or windows
- Inspect dryer venting making sure it is properly vented
to the exterior
- Reduce the amount of clothes and dishwashing
- Reduce the number of baths/showers taken
- Reduce the amount of baking/cooking
- Make sure the combustion air intake located in your mechanical room is unobstructed
- Make sure all floor heat registers are open and heat runs coming from furnace are open
- Keep window treatments/blinds open so air can circulate around the glass of the window
- Reduce the number of plants, animals and people located in your home
Why does window condensation occur and what can I do about it?
Due to building sciences improving, new homes built today are much more airtight and energy efficient than they have ever been in our home building history which has caused the indoor relative humidity (moisture) levels to rise. When the outside air temperature and/or humidity is significantly different than the indoor air temperature and/or humidity you may start to experience condensation form at the leading edge of window glass and near window and door edges where they open. This naturally occurs in our extreme climate here in Minnesota and is not due to a failure in your window or door. Window condensation left uncontrolled may lead to damage to the window, door, window treatment, finish and/or wall cavity.