Warranty & Service


Why do you need a warranty?

Semler Construction is proud to partner with 2-10 Home Buyers Warranty (2-10 HBW) for any maintenance work that needs to be done after the customer takes possession of their home. It is normal within the first year of home-ownership that a home will experience changes in moisture equilibrium in wood and other construction materials. Due to the possibility of these circumstances occurring, we want to ensure that any repairs, and our customers are taken care of. 

How do I submit a warranty request?

To initiate a warranty request go to 2-10.com and select 'Sign-In.' If you are a first time user choose 'Register/Create Account,' Under 'Homeowner' choose 'Register my Service Agreement' to register your warranty. Once you have signed in click 'Front Line Requests' to submit your warranty service requests. You may also choose to submit by email at flws@2-10.com

If you need to speak with someone directly regarding warranty issues, please call the Front Line Warranty Service Department at 800.811.8787 to speak with a 2-10 HBW representative.


RESOURCES


EMERGENCY SERVICES

If you experience an emergency service situation, please notify 2-10 HBW and contact the appropriate contractor below;

Plumbing: Ricks Plumbing-612.221.0626-Rick

HVAC: Deans Heating-763.444.3517-Loren

Electrical: Elite Electric Service-612.369.1698-Mark

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Maintenance Tips

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By maintaining your home properly, you will enjoy it more and contribute to the total quality and beauty of your neighborhood. Our manual covers the following areas:

1. Air conditioning
2. Heating system
3. Gas Shut-Offs
4. Electrical
5. Sewer Stoppage
6. Floor Covering
7. Building Material Expansion and Contraction
8. Painting and Staining
9. Door Locks
10. Cabinets
11. Counter Tops
12. Concrete
13. Roof
14. Garage Overhead Door
15. Drainage/Landscaping
16. Caulking


Condensation Facts

 Semler Construction provides its customers with a humidistat at closing which allows you to know exactly what your indoor relative humidity is which will allow you to gauge how effective your moisture reducing practices are. If you do not have one of these gauges you will find them to be inexpensive at your local hardware store.

Semler Construction provides its customers with a humidistat at closing which allows you to know exactly what your indoor relative humidity is which will allow you to gauge how effective your moisture reducing practices are. If you do not have one of these gauges you will find them to be inexpensive at your local hardware store.

Below are a few tips that will help reduce the humidity level inside your home;

  1. Increase ventilation by adjusting your air exchanger fan
    (if equipped)
  2. Turn on bathroom exhaust fans
  3. Turn on ceiling of free standing circulating fans
  4. Crack open doors or windows
  5. Inspect dryer venting making sure there are no blockages
  6. Reduce the amount of laundry and dishwashing
  7. Reduce the number of baths/showers
  8. Reduce the amount of baking/cooking
  9. Make sure the combustion air intake located in your mechanical room is unobstructed
  10. Make sure all floor heat registers and heat runs coming from furnace are open
  11. Keep window treatments/blinds open so air can circulate around the glass of the window
  12. Reduce the number of plants, animals and people located in your home

Why does window condensation occur and what can I do about it?

Due to building sciences improving, new homes built today are much more airtight and energy efficient than they have ever been in our home building history which has caused the indoor relative humidity (moisture) levels to rise. When the outside air temperature and/or humidity is significantly different than the indoor air temperature and/or humidity you may start to experience condensation form at the leading edge of window glass and near window and door edges where they open. This naturally occurs in our extreme climate here in Minnesota and is not due to a failure in your window or door. Window condensation left uncontrolled may lead to damage to the window, door, window treatment, finish and/or wall cavity.